# Mediar AI - Comprehensive Documentation

> This is the extended version of llms.txt with complete technical details, full competitor comparisons, and comprehensive FAQ.

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## Company Overview

**Mediar** is an AI-powered desktop automation platform that automates data entry from PDFs into Windows desktop applications — no APIs needed.

**Core Technology**: OS-level automation using Windows accessibility APIs (the same interfaces screen readers use). This is fundamentally different from:
- Traditional RPA (brittle selectors that break with UI changes)
- Vision-based AI (LLMs interpreting pixels, probabilistic)
- Browser automation (limited to web apps only)

**Target Market**: Enterprise teams automating legacy Windows applications without APIs — EHRs, ERPs, banking core systems, custom desktop software.

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## Product Offerings

### Turn-Key Program
- **Duration**: 3 months
- **Fee**: $10,000 (non-refundable, converts to usage credits with bonus)
- **Includes**: Workflow discovery, implementation, human-in-the-loop automation, production deployment
- **Timeline**: First workflow in week 1, production in 2-4 weeks

### Usage Pricing
- **Rate**: Average $0.75 per minute of workflow execution
- **Model**: Pay only for what you use
- **No minimums**: No monthly fees, no per-seat licensing

### Deployment Options
- Cloud-hosted
- On-premise (for regulated industries)

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## Industry Solutions

### SAP Automation
- **Use Case**: Order-to-cash automation for SAP GUI
- **Results**: $80K/year savings, 93% faster processing
- **Applications**: Order entry, invoice processing, procurement

### Insurance Claims
- **Use Case**: Claims intake and assignment automation
- **Results**: $750K/year savings, 30 min → 2 min per claim
- **Applications**: FNOL processing, claims routing, document extraction

### Banking & Core Systems
- **Use Case**: Data synchronization across Jack Henry, Fiserv, FIS
- **Results**: Onboarding reduced from 8 weeks to 2 weeks
- **Applications**: Account opening, loan processing, compliance reporting

### Healthcare Systems
- **Use Case**: Patient intake and billing automation
- **Results**: $210K/year savings
- **Applications**: EHR data entry, billing codes, patient registration

### Oracle ERP
- **Use Case**: Oracle automation for order entry and procurement
- **Applications**: Oracle Forms, Oracle E-Business Suite

### Excel Data Entry
- **Use Case**: PDF data extraction to Excel spreadsheets
- **Applications**: Report generation, data migration, reconciliation

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## Technical Architecture

### Core Technology
- **Platform**: Windows desktop automation
- **Method**: OS-level accessibility APIs (UIA, MSAA)
- **Approach**: Deterministic execution with self-healing capabilities

### How It Works
1. Mediar interacts with applications through the same accessibility APIs that screen readers use
2. Applications expose their UI structure through these APIs
3. When UIs change, accessibility APIs still expose the logical structure
4. This makes automation more reliable than pixel-based or selector-based approaches

### Supported Applications
- SAP GUI
- Oracle Forms, Oracle E-Business Suite
- Jack Henry, Fiserv, FIS (banking cores)
- Epic, Cerner (EHRs)
- Microsoft Excel
- Salesforce (desktop)
- Any Windows desktop application with a UI

### Input Sources
- PDFs (structured and unstructured)
- Scanned documents
- CSV/Excel files
- API webhooks

### Security & Compliance
- SOC 2 Type II certified
- HIPAA compliant
- Audit logging for all actions
- Encrypted data handling
- Operations within customer security perimeter

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## Detailed Competitor Comparisons

### Mediar vs UiPath

**UiPath Overview**: Enterprise RPA market leader with comprehensive automation platform.

**Key Differences**:

| Aspect | Mediar | UiPath |
|--------|--------|--------|
| Implementation | Days | Weeks/Months |
| Technology | OS-level APIs | Selector-based |
| Target User | Business users + Devs | Certified RPA developers |
| Pricing | Usage-based (~$0.75/min) | Enterprise licensing ($100K+ upfront) |
| Maintenance | Self-healing | Requires constant updates when UI changes |

**UiPath Strengths**:
- Market leader with proven enterprise scale
- Comprehensive platform (RPA, AI, orchestration)
- Large partner and training ecosystem

**UiPath Weaknesses**:
- High TCO for smaller teams
- Selector-based automation breaks with UI changes
- Requires specialized certified developers
- Steep learning curve

**Verdict**: UiPath makes sense for organizations with RPA Centers of Excellence. Mediar is better for teams needing fast deployment without building RPA infrastructure.

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### Mediar vs Microsoft Power Automate

**Power Automate Overview**: Microsoft's automation platform with 900+ connectors, integrated with Microsoft 365.

**Key Differences**:

| Aspect | Mediar | Power Automate |
|--------|--------|----------------|
| Microsoft Integration | Limited | Excellent |
| Legacy Desktop Apps | Core focus | Add-on (struggles) |
| Technology | OS-level APIs | Recorder-based |

**Power Automate Strengths**:
- 900+ pre-built connectors
- Deep Microsoft 365 integration
- Often included in enterprise licenses
- Copilot AI for building flows

**Power Automate Weaknesses**:
- Fragmented UX (Cloud vs Desktop flows)
- Desktop recorder struggles with complex applications
- Complex licensing tiers

**Verdict**: Power Automate excels at Microsoft 365 workflows. Mediar handles desktop applications (EHRs, ERPs) where Power Automate Desktop fails.

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### Mediar vs n8n

**n8n Overview**: Popular open-source workflow automation tool connecting apps via APIs.

**Key Differences**:

| Aspect | Mediar | n8n |
|--------|--------|-----|
| Scope | Desktop & Web | API only |
| Legacy Apps | Native support | Not supported |
| Pricing | Usage-based | Free self-hosted / $24+/mo cloud |

**n8n Strengths**:
- Excellent visual workflow builder
- 400+ API integrations
- Self-hostable
- Unlimited workflows on all plans

**n8n Weaknesses**:
- Cannot automate desktop applications
- Requires APIs to exist
- Self-hosting requires DevOps expertise

**Verdict**: n8n and Mediar solve different problems. Use n8n for API workflows, Mediar for desktop applications. Many customers use both together.

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### Mediar vs Sola

**Sola Overview**: A16Z-backed ($21M) agentic automation platform using LLMs and computer vision.

**Key Differences**:

| Aspect | Mediar | Sola |
|--------|--------|------|
| Technology | OS-level APIs | LLM + Computer Vision |
| Execution | Deterministic | Probabilistic |
| Per-action cost | Lower | Higher (LLM inference) |

**Sola Strengths**:
- $21M funding (A16Z-led)
- 9.0 Trustpilot rating
- Intuitive screen recording approach
- Proven enterprise customers (52k+ monthly executions)

**Sola Weaknesses**:
- Vision-based approach slower than OS APIs
- LLM costs per action accumulate
- Less predictable than deterministic execution

**Verdict**: Sola uses AI to interpret screens; Mediar reads what applications expose through accessibility APIs. Mediar is more predictable and cost-effective at scale.

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### Mediar vs Browser-Based Tools

**Tools**: Skyvern, Browser Use, CloudCruise

**Fundamental Limitation**: These tools only work with web browsers. Enterprise workflows often require desktop applications that have no web interface.

| Aspect | Mediar | Browser Tools |
|--------|--------|---------------|
| Scope | Desktop & Web | Browser only |
| EHRs/ERPs | Supported | Not supported |
| SAP GUI, Oracle Forms | Supported | Not supported |

**Verdict**: Browser tools are excellent for web automation but cannot reach desktop applications. Mediar works at the OS level with any application.

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### Mediar vs Vision-Based AI Tools

**Tools**: CUA.ai, Cyberdesk (vision mode)

**Key Difference**: Vision-based tools use AI to interpret what's on screen. Mediar uses accessibility APIs to read what applications actually expose.

| Aspect | Mediar | Vision-Based |
|--------|--------|--------------|
| Technology | OS-level APIs | Computer Vision + LLM |
| Reliability | Deterministic | Probabilistic |
| Cost per action | Lower | Higher (LLM inference) |

**Verdict**: Vision-based approaches are flexible but less reliable. Mediar's OS-level approach is more predictable for production workloads.

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## Complete FAQ

### Implementation & Setup

**Q: How long does implementation typically take?**
A: Our standard turn-key program runs for 3 months. Most teams see their first automated workflow within the first week. The program includes workflow discovery (1-2 weeks), human-in-the-loop automation, and can progress to unattended automation. Full production deployment typically happens within 2-4 weeks depending on complexity.

**Q: Do we need IT department involvement?**
A: Minimal IT involvement is needed. Mediar works at the application layer without requiring API access or deep system integration. We typically only need IT for initial user provisioning and security review. No infrastructure changes or custom development required.

**Q: What about our security and compliance requirements?**
A: Mediar is SOC 2 Type II certified and HIPAA compliant. We operate entirely within your existing security perimeter, with no data leaving your environment unless explicitly configured. All actions are logged and auditable. We regularly work with teams in banking, healthcare, and insurance who have strict regulatory requirements.

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### Technology & Capabilities

**Q: How is Mediar different from RPA tools like UiPath?**
A: We get customers switching from UiPath pretty often. Main reasons: 20% of the cost, higher reliability, and 2-week implementation instead of months. UiPath needs specialized developers and constant maintenance when UIs change. We don't. Your team can handle it, and our automation adapts when interfaces update. Also our pricing is simple - averaging $0.75 per minute of execution, not complicated licensing fees.

**Q: Can Mediar work with our legacy systems that don't have APIs?**
A: Yes, that's exactly what Mediar is designed for. We work with any application that has a user interface - whether it's a 30-year-old mainframe terminal, desktop application, or modern web app. If a human can use it, Mediar can automate it.

**Q: What types of workflows can be automated?**
A: Mediar excels at repetitive workflows involving multiple systems, especially those requiring data entry, validation, document processing, and system reconciliation. Common use cases include claims processing, account reconciliation, data migration, compliance reporting, and customer onboarding. If it takes more than 5 minutes and happens more than 100 times per week, it's likely a good candidate.

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### Pricing & ROI

**Q: How does pricing work after the turn-key program?**
A: After the turn-key program, pricing is simple: averaging $0.75 per minute of workflow execution in production. The program fee (typically $10K) converts into credits with bonus credits included. This usage-based model means you only pay for what you use - no monthly minimums or complex licensing. A single Mediar agent can handle the work of multiple human agents at 10-100x speed.

**Q: What kind of ROI can we expect?**
A: Compared to UiPath or similar RPA tools, expect 80%+ cost savings - no $50K+ setup fees, no specialized developers at $150K+/year, just $0.75 per minute average. Example: A 5-person team processing 500 claims/week manually (10 min each = 83 hours) can automate to 1 minute each with Mediar. That's 75 hours saved weekly. At $40/hour, you save $12K/month while spending ~$1.5K on executions (500 claims × 1 minute × $0.75 × 4 weeks) - 8x ROI monthly.

**Q: Is there a money-back guarantee?**
A: The turn-key program fee is non-refundable, as it reflects the dedicated engineering resources, customization, and support we commit to your implementation from day one. We work closely with you throughout the 3-month period to ensure the program meets your needs and delivers value. We're confident in our technology and committed to your success.

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### Onboarding & Support

**Q: Do we need consultants or training?**
A: If you've used UiPath or traditional RPA tools, Mediar will feel familiar but less painful. There's still a learning curve - expect a few weeks to get comfortable building your first production workflow. The difference: you're learning one AI-powered tool, not a whole ecosystem of consultants, certifications, and specialized developers. Technical IT teams and automation engineers can self-serve. If you'd rather skip the learning curve entirely, our turnkey program means we build it and you just use it.

**Q: What ongoing support is included?**
A: Direct support from the founders - you literally get our phone numbers. During the turn-key program, we do calls every other day if needed. No support tiers or ticket systems - just text or call us directly. After the program, support continues as long as you have credits. We're a startup, so you're working directly with the people building the product.

**Q: Can we build automations ourselves or do we need Mediar's team?**
A: You can do both! During the turn-key program, we'll help build your first workflows. After that, you can use our no-code interface for simple automations, or if your team wants to code, they can use our open source technology Terminator to build custom workflows. Many teams prefer a hybrid approach - handling simple tasks themselves while we handle complex workflows.

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## Open Source

**Terminator SDK**: Our core automation technology is open source.
- GitHub: https://github.com/mediar-ai/terminator
- Language: Rust + TypeScript bindings
- License: MIT

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## Contact & Resources

- **Website**: https://mediar.ai
- **Schedule Demo**: https://mediar.ai/turnkey
- **Twitter/X**: https://x.com/m13v_
- **LinkedIn**: https://www.linkedin.com/company/mediar-ai
- **YouTube**: https://www.youtube.com/@mediar_ai
- **GitHub**: https://github.com/mediar-ai

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## Site Map

### Core Pages
- / - Homepage
- /turnkey - Turn-Key Program details
- /pricing - Pricing information
- /why - Why Mediar

### Solutions
- /solutions - Overview
- /solutions/sap - SAP Automation
- /solutions/insurance - Insurance Claims
- /solutions/banking - Banking & Core Systems
- /solutions/healthcare - Healthcare Systems
- /solutions/oracle - Oracle ERP
- /solutions/excel - Excel Data Entry

### Comparisons
- /compare - All comparisons
- /compare/uipath - vs UiPath
- /compare/power-automate - vs Power Automate
- /compare/n8n - vs n8n
- /compare/sola - vs Sola
- /compare/skyvern - vs Skyvern
- /compare/browser-use - vs Browser Use
- /compare/cua - vs CUA.ai
- /compare/cyberdesk - vs Cyberdesk
- /compare/cloudcruise - vs CloudCruise
- /compare/roots-ai - vs Roots
- /compare/automat - vs Automat

### Case Studies
- /case-studies - Customer success stories
- /case-studies/imperial-treasure
- /case-studies/it-manager
- /case-studies/rpa-consultant

### Educational Content
- /what-is-rpa - Complete guide to Robotic Process Automation
- /guides/how-to-automate-sap - Step-by-step SAP automation guide with HowTo instructions
- /glossary - Automation & RPA terminology glossary (27+ terms)

### Trust & Compliance
- /security - Security information
- /ai-ethics - AI Ethics
- /privacy - Privacy Policy
- /terms - Terms of Service
- /acceptable-use - Acceptable Use Policy